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Nurture strong donor relationships

Stay top of mind with your supporters, connecting at the right time.
Nonprofit leader using DonorDock to conduct Donor Outreach. A woman with dark curly hair in a white shirt and sweater using her phone to reach out to donors.
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Build, send, and track all within one system

Build email lists, send and receive text messages, Automate with Journeys, raise funds directly from your messages, and view results all within one system.
Book Your Demo
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Design beautiful emails

Drag-n-drop email builder with pre-built templates for:
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Newsletters
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Appeals
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Updates
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Receipts
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Thank Yous
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Birthday Messages
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Reports
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Strengthen Relationships with Journeys

Otto-matically nurture your donor relationships at critical moments so you never miss an opportunity to engage.
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6 Pre-built Journeys: Instantly turn on pre-built journeys designed for essential stewardship moments like First-Time Donor, Major Gift Given, Lapsed Donor, and more.
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Personalized Emails: Effortlessly send customized, templated emails that resonate with donors and strengthen their connection to your cause.
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Actionable Nudges: Automatically trigger reminders and nudges for yourself or team, prompting thoughtful and timely personal interactions.
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Intelligent Donor Segmentation: Segment and organize your donors automatically based on their giving behaviors, making your outreach smarter, targeted, and more effective.
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Customize your communication

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A visual, drag and drop email builder lets you easily craft email messages to send to your contacts
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AI built in to help save time
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Create your own custom email templates
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Segment and tag donors to easily create mailing lists
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Build marketing lists and subscription lists
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Text Messaging built-in

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Send bulk text messages to your marketing lists and segmented contacts
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Personalize bulk messages with first and last names, salutations, and more
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Send and receive individual text message conversations
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Share URLs and text-to-donate links
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Lighten the mental load

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Set up Otto-mated receipts and thank yous when you receive donations
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Schedule follow up emails with just the click of a button
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Otto-generate annual giving statements that can be sent by email or letter and targeted to specific segments
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Otto nudges you in the right direction

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Daily 5 Suggestions: Recommendations for donors to connect with based on your data, plus reminders and alerts to ensure you are always up to date.
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Reminders about key milestones like first gifts, lapsed donors, or birthdays.
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Quickly send emails or complete tasks, all in one place.
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A fundraising assistant giving you insights and support.
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DonorDock has made many of my tasks as an ED actually enjoyable. I had a huge feeling of "overwhelm" and knowing that I have DonorDock in my toolkit, it has relieved so much anxiety. It's really helped me stay on top of things that previously fell through the cracks.

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Les Tilka
Do For 1
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As a fundraising consultant working with hundreds of small nonprofits, DonorDock is a no-brainer for charities.

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Patrick K
DoGoodBetter Consulting
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The "Action Board" is solving some of our problems of connecting with donors and knowing where to start with investors. It is helping us identify what challenges we face with donor retention .

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Cambria L
Christian Adoption Services
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The simple interface and easy to customize badges make fine-tuning your data, mailing/e-mailing targets, and reporting SO SIMPLE. Creating professional email templates is also so straightforward and better looking than previous software we were using. It's just a dream to work with all around.

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Kate M
San Leandro Education Foundation
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The team at DonorDock is very good at taking nonprofits input and is constantly working to improve the software and add new features. They are quick to respond to questions or issues!

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Emily C
North Dakota Autism Center, Inc.
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Besides being quite easy to use, the technical support is absolutely amazing. It's prompt and truly helpful (both of which are important)!

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Tania B
The Arts Partnership
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"Hands down the best donor management system out there."
Jen K
Office Manager
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"It's like adding a fundraising teammate!
Scott Holdman
Impact Foundation
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Marketing snail mail creator

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Letter Templates - Use prebuilt templates to send appeals, receipts, thank yous, reminders, invoices, and more
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Drag and Drop letter editor - Create, edit, and export letters to be printed or saved as a Word Doc
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Customize your marketing mail quickly with your contact’s information
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Reporting and email analytics

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See how your contacts interact with your emails.
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Track email click rates, open rates, and bounces. 
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Automatically track the thank yous sent.
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Segment and filter your data to create mailing lists.
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Create and export custom reports.
An image of the DonorDock ActionBoard in action. The image shows a summary of an email that has been sent. Shows when the email was sent, who it was sent to and from, the subject, as well as the open rate and click rate. Emails can be tied to campaigns and appeals.
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Simplify your work with AI 

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Smart headings
Type quick phrases and get different heading suggestions to fit your tone
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Smart buttons
Explore different options to create a compelling Call to Action
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Smart text
With a few words or phrases, Otto-populate text for your emails and marketing mail
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AI-generated images
Create AI images based on text descriptions. Save images in your uploaded image folder for future use.

Design beautiful emails

Prebuilt templates for:
Newsletters
Appeals
Updates
Receipts
Thank Yous
Birthday Messages
Reports
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Get more value from your tools

Connect your tools, connect your teams. With over 100 apps already available in our directory, your team’s favorite tools are just a click away.

Voted #1 for Growing Nonprofits

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Don't let data silos hold you back.

Simplify your Donor Management today!
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Frequently asked questions

Can DonorDock replace our email marketing tool, like MailChimp or Constant Contact?

Yes. DonorDock can replace Mailchimp or Constant Contact for nonprofit email marketing, with a built-in drag-and-drop email builder, bulk sending, list segmentation, and drip campaign automations. Because your email tool lives inside your CRM, you can personalize every message using donor data like giving history, tags, and custom fields—something standalone email platforms can't do. Learn more about DonorDock's email features.

Last updated
February 25, 2026
Can I automate multi-step email sequences?

Yes. DonorDock's workflows let you set up multi-step outreach like welcome journeys, nurture sequences, or stewardship campaigns automatically. Add in tasks for personal follow-up, tag donors by engagement level, move donors between segments, and more—all in the same sequence. No need to juggle multiple tools.

Last updated
February 25, 2026
Can I personalize emails with donor information?

Absolutely. Use merge tags to insert donor names, gift amounts, custom fields, and other personalized content directly into emails sent in bulk. This is the big advantage of having email built into your CRM—a separate email tool can't personalize like this without leaving your database.

Last updated
February 25, 2026
Can I send emails directly from DonorDock?

Yes. send individual emails, newsletters, appeals, and stewardship messages directly from DonorDock without logging into a separate platform. Use the easy drag-and-drop email builder, set up automated drip campaigns, and use merge tags to personalize every message with data from your CRM. Everything you need is in one place.

Last updated
February 25, 2026
Can I send our newsletter from DonorDock?

Yes. DonorDock includes a full email builder with bulk sending, list segmentation, scheduling, and analytics, so you can send newsletters directly from your CRM without needing a separate tool like Mailchimp or Constant Contact.

Because email lives inside your CRM, you can personalize every message with donor data like lifetime giving amount, last donation date, tags, and custom fields. That level of personalization is something standalone email platforms can't match.

Last updated
February 25, 2026
Can I trigger emails based on donor activity?

Yes! Emails can be triggered by new donations, first-time gifts, recurring gifts, or specific tags and events.

Last updated
February 25, 2026
Does DonorDock provide email analytics?

Yes! You can see open rates, click rates, conversion rates, bounces, and unsubscribes for every email you send and compare emails to each other to see which worked best.

Last updated
April 17, 2026
Do I get email templates for fundraising and donor outreach?

Yes. DonorDock includes templates for appeals, donor updates, thank-you emails, newsletters, and event communications. With our Stewardship Journeys feature, you can also use Otto (our AI assistant) to help draft emails that fit your organization's voice and personalize them for each journey step.

Last updated
February 25, 2026
What if I'm not sure how many emails I need, or my needs change throughout the year?

DonorDock includes a set amount of monthly emails, and you can purchase additional emails directly inside the app whenever your volume changes. No plan changes or upgrades required. Whether your email volume spikes for a year-end campaign or grows steadily over time, you can add more emails on demand and only pay for what you use beyond what's included.

Last updated
February 25, 2026