Yes. All giving pages use encrypted connections and secure payment processing to protect donor information. DonorDock is SOC II certified and maintains strict security for all information given.

Yes. DonorDock donation pages are fully compatible with any website and can be embedded as in-page forms or used as standalone pages with their own URL. Linking Online Giving pages to your website doesn't require special technical skills. During onboarding, we'll share resources and help you get giving connected to your site quickly.

Yes. DonorDock charges a 1% platform fee on gifts processed through Online Giving pages, plus the standard payment processing fees from Stripe or PayPal (typically 2.2% + $0.30 for nonprofits). There are no hidden fees and no additional charges on top of your DonorDock subscription. The 1% platform fee helps DonorDock continue building and improving tools purpose-built for nonprofit fundraisers.

Yes. Online donors automatically receive a tax receipt and thank-you message immediately after giving. You can customize these messages and set up additional follow-up emails to deepen relationships. It's all automatic once you configure it.

Yes! You can create campaign pages with unique URLs, track results separately, and report on campaign performance in DonorDock.

Yes! You can set suggested amounts, add descriptions, and highlight an impact statement for each amount on your giving pages.

Yes. You can edit the thank-you message, receipt, and include personalized details. You can also send automated or manual follow-ups using Outreach or workflows in the platform.

Yes. You can manage several active campaigns at the same time and track each one individually, tie each to different giving pages, appeals, pledges, and funds.

Yes. You can send an automatic tax-deductible receipt immediately after a donation is completed.

Yes! Your giving page can include DAFpay for easy donation through Donor Advised Funds. You can track DAF donations in your CRM like any other gift and easily add soft credits to attribute the donors to the gift so you can steward them well.

DonorDock Online Giving pages connect directly with Stripe and PayPal to process gifts, and each donation is automatically recorded in your DonorDock account in real time. When a gift comes in, it appears in both your payment processor account and your DonorDock donor record instantly. During onboarding, we can also walk you through importing past gifts from Stripe or PayPal so your giving history is complete from day one.

Payout times depend on your connected processor (Paypal, or Stripe), but most nonprofits receive deposits within two to three business days.

Yes. DonorDock supports earned income models alongside traditional donations, so you can charge membership fees, run paid programs, sell merchandise, or offer subscription services all from the same platform.

DonorDock handles payments, tracks contacts and their transaction history, automates communications, and integrates with your bookkeeping and other tools, whether the revenue comes from donations or earned income.

Donors can give using all major credit cards, debit cards, ACH, Apple Pay, Cash App, Google Pay, DAFpay, depending on your payment processor setup

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DonorDock supports Stripe and PayPal for online giving with built-in integrations for both processors. Online gifts processed through Square can also be accepted via a Zapier integration between DonorDock and Square.

You can create branded donation pages for general giving, campaigns, events, recurring giving, and memberships. Each page is customizable and mobile friendly and can be fully embeded or used with it's own URL as a standalone page.