Volunteer Management

Your volunteers deserve better than a sign-up sheet.

Volunteers are the backbone of your mission. DonorDock helps you track hours and turn your best volunteers into your most loyal donors.

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BY THE NUMBERS

Volunteers are your most valuable and most overlooked asset

Volunteers contribute billions in value annually. But with a 35% annual attrition rate, tracking engagement and showing appreciation is essential.

65%
average volunteer retention rate, meaning 1 in 3 leave each year
$34.79
estimated value of each volunteer hour
63M
Americans volunteer each year, about 25% of the adult population
VOLUNTEER TOOLS

Track, engage, and appreciate your volunteer team.

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HOUR TRACKING

Log volunteer hours without the paperwork.

DonorDock tallies everything automatically so you always know who gave their time and how much.

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UNIFIED PROFILES

See the full picture: volunteer and donor in one record.

DonorDock connects volunteer activity with giving history on a single contact profile. Know who gives time, money, or both without switching systems. You can also connect VMS systems, like POINT, for even more options.

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APPRECIATION ENGINE

Thank volunteers the way you thank donors.

Set up automated thank-you messages for volunteer milestones. Recognize hours served, years of service, and special contributions without manual effort.

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THE SHIFT

From clipboard tracking to connected engagement.

Old way

The Clipboard Approach

  • Volunteer hours lost in paper sign-up sheets
  • No connection between volunteer and donor data
  • Recognition happens inconsistently or not at all
  • Volunteer-to-donor conversion left to chance
VS
New way

With DonorDock

  • Digital hour tracking linked to contact profiles
  • Unified view of giving and volunteering per person
  • Automate recognition and thank-yous
  • Data-driven volunteer engagement that drives giving
Customer success story
CUSTOMER SPOTLIGHT

Habitat for Humanity Success Story

Hear from Pete Christopher at Lake Agassiz Habitat for Humanity how switching to DonorDock transformed their donor development process!

Read their story →
"DonorDock provides an easy-to-use product that nicely meets the needs of our non-profit"
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Mark S.
Founder & CTO
DonorDock has made my tasks as an ED actually enjoyable. Knowing that I have DonorDock in my toolkit, it has relieved so much anxiety. It's really helped me stay on top of things that previously fell through the cracks.
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Les Tilka
Executive Director
"We couldn't have chosen a better company to trust with our nonprofit business."
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Laura V.
Mom in Chief
"The customer service has always been so helpful and prompt. No question or problem asked has ever been unanswered or unsolved."
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LesleyAnne B.
Project Coordinator
"I was able to start managing and tracking my donors almost since day 1."
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Isaac C.
Director of Operations
As a fundraising consultant working with hundreds of nonprofits, DonorDock is a no-brainer for charities.
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Patrick Kirby
DoGoodBetter Consulting
"Hands down the best donor management system out there."
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Jen K
Office Manager
"It's so much easier to use than any other donor management system I've tried."
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Kelly S.
Executive Director
"I have just moved a second organization to DonorDock because I love it so much."
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Corinne D.
Small nonprofit
"It's like adding a fundraising teammate!"
Scott Holdman, DonorDock testimonial
Scott Holdman
Consultant

Voted #1 for Growing Nonprofits

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Worried about data migration?

Switching to DonorDock is simple

We understand that you wear a lot of hats, so we make your transition to DonorDock easy and uncomplicated. DonorDock was rated #1 Easiest Setup and comes with human support for free.
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Get more value from your tools

Connect your tools, connect your teams. With over 100 apps already available in our directory, your team’s favorite tools are just a click away.

Frequently asked questions

Do you support volunteer management?

Yes. DonorDock includes tracking for volunteer hours and dates of service right in the platform. If you need more robust scheduling and volunteer management capabilities, DonorDock integrates directly with Point, a dedicated volunteer management system. View all DonorDock integrations.

Last updated
February 25, 2026
Can I track volunteer activity?

Yes. Record volunteer hours, notes, and interactions in DonorDock just like donor engagement activity, keeping the full relationship visible in one place. If you need robust volunteer scheduling, DonorDock also integrates directly with Point, a dedicated volunteer management platform.

Last updated
February 25, 2026
Can I track both households and individuals?

Yes. Connect individual donor profiles to households and companies, and track giving at both the household and individual levels. Link relationships between contacts, see combined household giving history, and make sure credit is attributed correctly for stewardship and reporting.

Last updated
February 25, 2026
Can I create automated workflows?

Yes. Use task automations, donor journeys, and email tools to build workflows that guide donors from first gift to long-term engagement. Workflows can trigger emails, create tasks, and add or remove tags—giving your team a consistent stewardship system without manual work.

Last updated
April 17, 2026
Can I track interactions like meetings, calls, or notes?

Yes. Log every donor touchpoint in DonorDock, including calls, emails, notes, meetings, and volunteer activity, directly on the donor record. Otto intelligence then uses that activity data to surface the right next steps at the right time, so no follow-up falls through the cracks.

Last updated
February 25, 2026

You'll believe it when you see it.

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