‍A Simple, Actionable Framework for Strengthening Donor Relationships

Every donor interaction is an opportunity to build a lasting relationship. But without a clear plan, important moments can slip through the cracks. That’s where the Donor Engagement Map comes in.

What is the Donor Engagement Map?

The Donor Engagement Map is a free, customizable tool that helps your nonprofit establish clear engagement steps for key donor milestones. It ensures your team is aligned and ready to respond in meaningful ways—so every donor feels valued and connected.

How It Works

1. Identify Key Donor Triggers – The map highlights important moments, like a donor’s first gift, an increased donation, or a lapsed donor.

2. Choose Your Engagement Actions – Email, call, handwritten note, or meeting? Decide how your organization will respond to each trigger.

3. Document & Align – Use this template to create a repeatable, scalable donor engagement strategy.

4. Strengthen Donor Loyalty – Build stronger relationships by ensuring no donor moment goes unnoticed.

Why Use the Donor Experience Map?

✅ Boost Donor Retention – Keep donors engaged and giving longer.

✅ Save Time & Stay Organized – No more scrambling to figure out the next step.

✅ Increase Fundraising Results – Stronger relationships lead to more consistent and larger donations.

✅ Empower Your Team – A shared roadmap ensures every team member knows how to engage donors effectively.

Get Your Free Donor Engagement Map

Download the Donor Engagement Map today and start taking an intentional approach to donor engagement.

Need more powerful tools to streamline your donor management? DonorDock’s all-in-one CRM helps you track, engage, and grow your donor base—effortlessly.