Empower your nonprofit to make a greater impact.

We offer debit card, credit card, and ACH options for payment.

DonorDock accepts all major credit and debit cards, and US-based bank accounts with ACH.

DonorDock uses an automated billing system and can be billed monthly or annually. When activating you can choose your billing option. You will be billed on the same day of each month if you choose monthly, or the same date the next year if you choose annually. You can view your billing history and change the credit or debit card on file at any time within DonorDock.

• All data is stored in a discreet cloud database. Each DonorDock customer has their own database, so there is no co-mingled of data.
• DonorDock data centers maintain compliance certification for the PCI, HIPAA, SOC and FedRamp frameworks.
• DonorDock employs redundancy in our cloud infrastructure to allow for maximum uptime. If the need arises, DonorDock does have the capability to roll our systems to another data center with minimal downtime.
• DonorDock has established a disaster recovery plan to recover from various disaster scenarios.
• DonorDock uses continuous point-in-time replication to a different data center. All backups are retained for a rolling seven days.

Because we value data security, we’ll help you through the importing process, but we won’t do it for you. We equip you to be capable of importing your own data, so you’re able to import any future data.

Watch a video of the import process.

We would love to help with any questions you have:

• Choose a time to chat with a product expert. ‍
• Contact us to get your questions answered
• Schedule a product tour.